Wraptor

Privacy Policy

Wraptor Privacy Policy



This Privacy Policy was last updated on the 31st of March 2017.

You agree to our Privacy Policy by installing, accessing, or using our apps, services, features, software, or website (together, “Services”). Please read this Privacy Policy carefully. If you do not agree to this policy, please do not use this service.Our Privacy Policy explains what information is stored and what we do with that information. When we say “Wraptor,” “our,” “we,” or “us,” we’re talking about Wraptor Limited. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise.

Information We Collect


Wraptor receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.


Information You Provide


Your Account Information.


You provide your mobile phone number, date of birth, gender and email address when you register to use our Service by creating a Wraptor account. You provide us the phone numbers in your mobile address book on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorised to provide us such numbers. You may also add other information to your account, such as a profile name, picture.

Customer Support.


We may keep a record if you contact us and provide us with information related to your use of our Services, and your contact details.


Automatically Collected Information


Usage and Log Information.


We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

Transactional Information.


 If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.

Device and Connection Information.


We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features, such as when you choose to share your location with your contacts, view locations nearby or those others have shared with you, and the like, and for diagnostics and troubleshooting purposes such as if you are having trouble with our app’s location features.

Cookies.


A cookie is a small text file that is stored on your browser or your device’s local storage. We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customise our Services. Additionally, we may use cookies to remember your choices, such as your language preferences, and otherwise to customise our Services for you. By using our Service, you accept the use of cookies in accordance with this Privacy Policy.



Third-Party Information


Information Others Provide About You.


 We receive information other people provide us, which may include information about you. For example, when other users you know use our Services, they may provide your phone number from their mobile address book (just as you may provide theirs), or they may send you a message, send messages to groups to which you belong, or call you.

Third-Party Providers.


 We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply map and places information, process payments, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.

Third-Party Services.


 We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.


How We Use Information


We use all the information we have to help us operate, provide, improve, understand, customise, support, and market our Services.

Our Services.


We operate and provide our Services, including providing customer support, and improving, fixing, and customising our Services. We analyse and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.

Safety and Security.


 We verify accounts and activity, and promote safety and security on and off our Services.

Communications About Our Services.


 We communicate with you about our Services and features and let you know about our terms and policies and other important updates.


Information You And We Share


You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customise, support, and market our Services.

Account Information.


 Your phone number, profile name and photo may be available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users.

Your Contacts and Others.


Users with whom you communicate may store or re-share your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the block feature in our Services to manage the users of our Services with whom you communicate and certain information you share.

Third-Party Providers.


We work with third-party providers to help us operate, provide, improve, understand, customise, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.

Third-Party Services.


When you use third-party services that are integrated with our Services, they may receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.


Affiliated Companies


We may use the information we receive from affiliated companies, and they may use the information we share with them, to help operate, provide, improve, understand, customise, support, and market our Services and their offerings. This includes helping improve infrastructure and delivery systems, understanding how our Services or theirs are used, securing systems, and fighting spam, abuse, or infringement activities.

Assignment, Change Of Control, And Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Managing Your Information


If you would like to manage, change, limit, or delete your information, we allow you to do that through the following tools:

Services Settings.


You can change your Services settings to manage certain information available to other users. You can use our privacy feature to manage the users with whom you communicate.

Changing Your Mobile Phone Number, Profile Name and Picture.


 You must change your mobile phone number using our in-app change number feature and transfer your account to your new mobile phone number. You can also change your profile name and profile picture at any time.

Deleting Your Wraptor Account.


 You may delete your Wraptor account at any time (including if you want to revoke your consent to our use of your information). Please send us an email to hello@wraptorapp.com to have your account deleted.

Law And Protection


We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, Wraptor, or others.

Our Global Operations


You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Updates To Our Policy


We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

If you have questions about our Privacy Policy, please contact us

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  • Email

    hello@wraptorapp.com

  • Snail Mail

    Suite One, Fountain Centre, College Street, Belfast